This past year Giacom proudly became one of the first actually ever step three vendors to have Sophos in britain. I swept up with Robert Marchant regarding Tinder Organization to their exposure to modifying Sophos licences out over Giacom.
Tinder Agency was a they help organization promoting telecoms, It gizmos, community structure plus to several people. We have been a great Giacom mate for more than 5 years.
Big! Any questions i’ve are always replied rapidly, and you can Giacom’s training resources was indeed massively great for our provider people. Our Account american online dating free Director Samantha Fleming directed you toward Giacom’s knowledge webinars, that are easy and easy so you can break down.
Financially we are also very happy with the easy buy purchase process and monthly deals. Particularly, Sophie Rea from the fund group has been very beneficial inside the to make sure that the bills always make with the payment runs. Plus we have never had people complications with levels processing, for even analogy in the event the a conclusion-associate change the company label the class deal with they so it generally does not end in people payment waits – your own funds class will always fuck with it.
We’ve been an effective Sophos gold partner for around four years. Initial we examined a great amount of cybersecurity options and Sophos is the top – our solution team speed they highly.
Whenever Sophos announced they’d be utilizing suppliers instead of providing they head to all of us, our Sophos Membership Movie director accessible to work through the fresh new button to possess all of us.
Example: Tinder Enterprise suggests provisioning Sophos as a result of Giacom
Therefore we was indeed set-up having several other Affect Company (CSP) unlike Giacom. Initial we don’t head since this CSP got very good on the internet product reviews – even so they turned into a nightmare! In the first six months we’d points such 3 some other nonresponsive Membership Professionals, speed misquotes, borrowing from the bank cards not-being honoured, licences not being activated, and a lot more. Such as for example, our avoid-pages are prepared more than a month because of their the fresh Sophos licences, and we also was in fact chasing after because of it each and every day – it absolutely was a complete almighty faff!
So when i comprehend inside the Giacom’s newsletter that they had been along with Sophos suppliers, we returned contact with Samantha to simply help all of us switch over.
Samantha and you will Sophie were very helpful in enabling us created that have Sophos, plus the Sophos Pro people were fantastic that have taking all of us appropriate quotes and you can reacting all of our inquiries. Top honors moments with Giacom are great, in 24 hours or less we are able to trigger our Sophos licences – as opposed to our prior provider where we can end up being prepared weeks.
Plus Giacom’s documentation is much simpler and easier in order to process. Our earlier in the day Sophos supplier got longer and you will complicated buy purchase variations, but Giacom’s models is actually easy and quick to help you submit.
“Modifying the Sophos contracts out over Giacom keeps without a doubt spared united states some time and be concerned! There isn’t to be concerned about waiting around for any factors to become resolved and that i you should never spend time chasing after answers informal such as I did within my earlier in the day CSP.”
Giacom look after one technical items in no time. Emma Hadley about Fund party and Tracey Seymour in the Sophos Professional team already manage the name deals, their rates and you may professionalism might have been a let!
Switching all of our Sophos contracts over to Giacom has however stored all of us time and stress! It’s great knowing that within 24 hours of completing a beneficial PO the brand new Sophos group usually trigger the order instead of situation. I don’t have to consider waiting for people situations so you’re able to be fixed and i try not to spend time chasing after responses informal such as for instance I did inside my early in the day CSP.
Including Giacom provides us state-of-the-art into the any of the product up-dates or alter. A recently available analogy is when Samantha assisted all of us circulate all of our Microsoft 365 licences over to Microsoft’s Brand new Trade Sense (NCE) and you may prepared us toward NCE rates alter.
By way of Giacom we can give the avoid-profiles very last minute signal ups so you can Sophos, since there’s absolutely no holding out. As well as, he’s got a choice of both identity otherwise month-to-month Sophos licences to complement its providers.
For Sophos and you can Microsoft 365 certainly, the service is fantastic. The staff who I’ve verbal so you’re able to always have quick responses. Samantha constantly accumulates the phone and even helps me personally having issues that aren’t section of the lady big date-to-day. I would personally one hundred% naturally highly recommend Giacom!
To have a chat to the team about how we could help your organization, just like we assisted Tinder Enterprise, complete this type to help you demand a visit straight back.
Most other situation degree
- Status They Support
- List eBusiness Restricted
- Central It Possibilities
- Cranberry
- Hippo
- Real MSP
- RoundWorks
- Camb It
- Tinder Corporation
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Within the 2020, Giacom, DWS and you may Commitment Path turned into area of the exact same group of enterprises, joining together around three route leading solutions – telecoms, cloud application functions and you can affect charging.
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